ACCESSIBILITY STATEMENT

Museum at Eldridge Street is committed to ensuring our visitors can readily access the information and services we provide, both on-site and on our website.

 

Building Access

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All four levels of the Museum at Eldridge Street are fully accessible by ramp and elevator.

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Admission

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The Museum offers complimentary admission for any personal care attendant accompanying a visitor. 

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When booking your visit, communicate all special needs by emailing contact@eldridgestreet.org or calling 212.219.0302. Our staff will work with you to put together an itinerary that best meets your needs and visitation goals.

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Verbal descriptions or touch tours, and social stories are available upon request. We also offer special tours for people living with dementia and their caregivers.

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Transportation

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The closest MTA Subway Train with access to an elevator is the 6, N, Q, R, J or Z trains to Canal Street. It is a 10-minute walk from the station to the Museum. Our staff can further advise on where to go on the Lower East Side which can fit your other needs. 

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Language

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Our self-guided tours are available in English, Chinese, and Spanish. Inquire at the admissions desk.

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Website

 

The Museum is in the process of achieving compliance with the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0, Level AA” (“WCAG-2.0 AA”), a set of guidelines adopted by a private group designed to maximize accessibility of web content.

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Please note that our website may link to, or interface with, third-party websites that we do not control. These third-party vendors may not have undertaken the same efforts to comply with WCAG-2.0 AA standards.

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Please understand that our efforts to improve online accessibility are ongoing. We encourage you to report any accessibility issues you may encounter by contacting us at contact@eldridgestreet.org or at 212.219.0302, so we can assist you.

 

We also encourage you to contact us to determine if any alternative communication methods or accessibility formats are available.

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We thank you for your patience and partnership as we continue our efforts to enhance the accessibility of our website and our Museum.